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AJ’s Fiestas Frequently Asked Question’s

Where is your office?

Unit 1, 2 Hospital Steps Gibraltar, GX11 1AA

 

What are your opening hours?

Our opening hours are 11am -2pm Tuesday - Thursday

 

How can I contact you?

Telephone: (+350) 200 44234

Mobile: (+350) 629 53637 or (+34) 684 483934

Email: ajsfiestas@gmail.com

 

Are you on Social Media?

Yes, here are our Social Media Links:

Twitter

Facebook

Pinterest

Instagram


I do not like buying online, can I order in your office?

You are very welcome to come in and place your order, but please bear in mind it is only an office so everything will not be out on display and may be stored in our warehouse so may not be ready to take away until the following working day.

I have seen something on your website, but I would really like to have a look to check it’s the right shade, can I come in and have a look?

You are always welcome to come in, just bear in mind that as we have a small office all our products will not be out on display, so you may wish to contact us first so we can have the products ready for you to view.

Do you Have a Business licence Number?

Yes, it is: BL180264

 Payments and Postage

What Currency do you accept?

We accept payment in Pounds and Euros online and at our Office. Please note our main Currency is set to pounds, and our website is updated daily with the pound to Euro exchange rate set by XE.COM, therefore the Euro rate may fluctuate depending on the daily exchange rate.


I don’t have a PayPal account how do I pay?

You do not need a PayPal account, as you can check out as a guest with your preferred debit or credit card.

How do I know if payments are secure?

Our store is SSL Protected, which means an SSL (Secure Sockets Layer) is the technology used for establishing an encrypted link between a web site and your browser.

We also use PayPal which is the safest way to pay as your card details stay with PayPal, and you benefit from PayPal buyer protection.

Which countries do you sell to?

We mainly sell to Gibraltar, Spain, UK and Europe but we are always happy to Post worldwide.

How is Postage Calculated?

All Postage within Gibraltar is Free

UK, Spain and the Rest of Europe is automatically calculated at check out, and this is calculated by the size and weight of the item. We calculate our postage in this way to allow people to be able to buy single items and not have to pay parcel prices making it much better value for money for our customers.

Outside Europe

We are happy to sell worldwide, but it’s difficult to calculate a price for every corner of the globe as it depends on which courier services are also available in your home country. Please email us your location and the products you wish to purchase, and we will calculate it for you, and send you a free no obligation quote.

 

If our Frequently Asked Questions did not answer your query, then please do not hesitate to contact us using the contact form provided or email us at ajsfiestas.com. Alternatively, you can call us on (+350) 200 44234