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AJ's Fiestas Terms and Conditions  

By purchasing our products we will assume that you have read and accepted the
Terms and Conditions stated below.

Postage

Gibraltar
All items are delivered FREE

Europe
All postage is automatically calculated at check out, and is calculated on the size and weight of items.
This is to ensure you get the most accurate price for the items you purchase.
UK Postage starts from as little as £1.60
Spain Postage starts from as little as £1.00
Europe postage starts as little as £1.70

Worldwide Postage
We post world-wide, but it is impossible to get a price for every single country, 
If your country is not listed please get in touch for a quote. 
All postage is calculated on the exact weight and size so please send an email with
the products you wish to purchase, with your country and zip or postal code.
And we will send you a personalised quote.

Payment
Our store is SSL protected therefore 100% safe and all payments are made using paypal for extra security. 
We accept payments from all major credit and debit cards, and if you do not have a paypal account
no problem, as you check out as a guest through paypal.
 
Dispatch

Gibraltar
All our items are delivered on Tuesday, Wednesday and Thursdays between 11.00 - 2.00pm.
Once your order has been processed you will get an email confirming your delivery day.
Please contact us with details if you wish for your items to be delivered or left elsewhere
ie with a neighbour or place of business.

Benalmadena Business

As we do not want to forget our loyal customers that helped us get the business started before we
relocated to Gibraltar, we're still offering free delivery.

Delivery’s will take place on Mondays and Fridays. Please email us with your order
by 10am on Mondays and Fridays.



Overseas

All items are dispatched on Tuesday’s, Wednesday and Thursdays

All orders must be received by 10am on Thursday’s, otherwise they will be dispatched on the following Tuesday. 

 
Returns
If you are not completely satisfied with your order please return for a full refund within 14 days.
Before returning please email with your order number and reason for return.


Pre order
All our items currently come from leading UK distributors. As we have access to over 30,000 products,
it is impossible for us to stock them all. If there’s an item you're after or a special colour, get in touch with us
and we will check our suppliers and check if the item is available. We will then send you a personalised quote.
Please note we can only do this for events that will not take place in the next 30 days due to time scales
ordering the item in for you.
Depending on the product some items may take longer to order in, you will be told of time scale before payment.

We do not charge an additional fee for this service.

Newsletter
You can sign up to us newsletter at the bottom of any page by adding your email address.
We will not share your email address or use them for any other purposes then the newsletter.

Back in stock notifications
You can get automated notifications when an items is back in stock, just click at the bottom of the product
and fill in your email address.
We will not share your email address or use them for any other purposes other than automated back in stock notifications.

Contact Us
You can contact us using the 'Contact Us' page on our website, or by emailing us at ajsfiestas@gmail.com
or
Telephone on (+350) 200 44234