FAQ'S

Do You Deliver?

Yes, We deliver 7 Days a week.

Delivery is just £2.50

 

How do I order?

You can Order Via Our Website

Or in Store at 6 Georges Lane

 

When will I get it?

Please put your items in the Basket, and go click check out

The go to slot picker, and select the time and date you would like.

We Offer Same Day Delivery on orders Booked by 5pm Monday to Saturday

We Offer Same Day Delivery on orders booked 1 pm on Sundays

You can also pick any Slot up to 30 days in advance (This is a great way to ensuring your items are reserved before the Event)

 

Will I have to wait in all Day?

No, we offer two hours slots that you are able to pick at time of check out.

 

Do You Deliver to Party Venues, Work Places, etc?

Yes, when ordering please put the address in the Delivery Details Box.

For Venues – Please put time of Booking and Name the Booking has been made in so it can be matched upon Delivering to restaurants and Party Venues.

For Work Places – Please ensure we have name of person who this going to, so were able to tell the receptionist at time of drop off

Do You Offer Set up at The Venue?

No We are not able to offer this service as more often than not the Tables are not set up far enough in advance for us to do this.

 

I Need a Delivery at a Different time to your slots, Can This be Done?

We always try to accommodate where possible, please contact us first with your order details, Time and Date.

 

I Need an out of Hours Delivery of Balloons, can you do this?

We often can do this, please message us with time date and details first

 

 

Will you reserve items for me if I message you?

No we are not able to Reserve items without Payment.

 

I want to send a Gift, Balloon or Card to Someone else can this be done?

Of course please your details in billing and the recipients address in the Delivery. If you wish to write in a gift card or Gift Bag you have purchased, please make sure you state what you would like written.

 

Balloons

If I bring my own Balloons in, will you inflate them?

Sorry We are unable to fill you balloons, we concentrate all our time on Making Balloon arrangements out of our own Products.

 

Will My Foil Balloon be inflated?

Yes prices of our Foil Balloons include

Foil Balloon

Helium

Ribbon

A Weight

*If for any reason you do not want your Balloon inflated on your chocsen collection or delivery date, Please inform us when ordering otherwise the Balloon will automatically be inflated* We would not be able to refund or replace the balloon if we were not notified you did not want it filled.

 

Is it Extra to fill a Pack of Latex Balloons with Helium?

Yes it is, Upon Purchasing Balloons please click on the drop down box on the right of the listing to add helium.

The Helium Charge will include, Helium, Ribbons, 1 Weight and arranging your balloons

 

How Long do Foil Balloons last?

Foil Balloons will last a few days before they deflate, these are the only type of balloons that can be ordered the day before.

 

How Long do Latex Balloons Last?

The Life of a standard Latex Balloon is 8 to 10 hours and cannot be guaranteed past this time.

If you ignore recommended guidelines and purchase them the day before refund or replacement wouldn’t be given.

 

How Long do Confetti Balloons Last?

The average life of a confetti Balloon is around 6 Hours, and cannot be guaranteed after this.

If you ignore recommended guidelines and have them hours before the event a refund or replacement wouldn’t be given.